Finance Business Management, Digital & Platform Services-Associate in Commercial & Investment Bank (CIB) Business Management

JPMorganChase · Jersey City, NJ, USA, United States

Supports the Office of the COO by coordinating cross-functional priorities, tracking OKRs and metrics, preparing executive communications, analyzing data, and facilitating leadership meetings across Digital & Platform Services.

Join a high-visibility Business Management team where your work helps leaders make decisions and communicate clearly at scale. You’ll collaborate with partners across Human Resources, Finance, Communications, and Technology to shape how we plan, measure progress, and share outcomes. We value curiosity, a learning mindset, and thoughtful execution in a fast-paced environment.

Responsibilities include:

Coordinating cross-functional priorities

Tracking OKRs and metrics

Preparing executive communications

Analyzing data

Facilitating leadership meetings across Digital & Platform Services

Required Skills:

Experience supporting cross-functional work, with strong attention to detail and an interest in end-to-end processes

Strong written and verbal communication skills, with the ability to build relationships across levels in a global environment

Experience developing executive-ready messaging and materials for senior leadership audiences

Proficiency with spreadsheets and presentation tools (e.g., Excel and PowerPoint), including intermediate-to-advanced features such as pivot tables

Ability to understand business objectives and identify/track meaningful metrics aligned to those objectives

Ability to manage multiple concurrent tasks and stakeholders, prioritizing effectively and meeting deadlines

Curiosity about technology, data, artificial intelligence, and financial services, with interest in industry trends and competitive dynamics

Nice-to-Have Skills:

Working knowledge of generative AI tools (including internally approved platforms) and their application to process improvement and productivity

Experience simplifying complex strategy into clear, coherent messages for senior leaders and broad audiences

Familiarity with dashboards or reporting in support of an OKR framework (or similar performance management approach)

Internship or early-career experience in strategy and/or consulting environments

Salary: Base salary, annual, USD

Work Type: Hybrid

Location: Jersey City, NJ, USA

Company: JPMorganChase

Headquarters: New York, NY

Employees: 289,097

Year Founded: 1799

What We Do: JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Why Work With Us: Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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