Alana House · Reading, Berkshire, UK, UK
Join Alana House’s Women’s Community Project as an Assistant Key Worker to make a lasting difference to women facing multiple disadvantages. You’ll support trauma recovery through practical skills, client engagement, and collaborative work with professionals — all within a safe, women-only, trauma-informed environment.
About the Role
As an Assistant Key Worker, you will work closely with the Alana House team to support service delivery and help create a welcoming and safe environment. You will focus on developing practical skills, actively supporting clients while learning best practice and building your experience through a range of learning opportunities to help you to grow in the role.
What You Will Do
Respond to phone calls and welcome visitors to the service
Support service user events and activities
Liaise with a range of other professionals and partner agencies, promoting collaboration and advocating for clients’ needs
Support clients across a range of holistic recovery pathways
Co-facilitate groups and help manage our community café
What We Are Looking For
Professional, personal, or academic experience of supporting people experiencing multiple disadvantages
Professional interest in domestic abuse and supporting people in, or at risk of entering, the criminal justice system
Understanding of the importance of maintaining professional boundaries
Commitment to delivering high quality, person-centred support
Willingness to learn and participate in comprehensive training
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured. For an informal discussion about the role, please contact Alana House and ask for Sabina, Alana House Manager.