UNHCR - United Nations High Commissioner for Refugees · Dhaka, Bangladesh
Join UNHCR in Cox’s Bazar, Bangladesh, to support the vital mission of registering and identifying forcibly displaced and stateless persons. As a Registration Associate, you will directly contribute to ensuring accurate, secure, and efficient registration processes that uphold human rights and enable access to essential services. You will work closely with internal teams and external partners to improve data quality, manage complex cases, and strengthen identity management systems — all while operating in a dynamic, high-impact humanitarian environment.
About the Role
The Registration Associate supports the Registration and Identity Management Officer in ensuring efficient, accurate, and high-quality registration processes. He/she manages complex cases, including those requiring litigation interviews (similar to Status determination interview), and helps resolve identity and documentation issues. The role involves coordination with internal teams — such as Protection, Programme, Data Management, IT and Information Management — as well as external stakeholders, including government partners and NGOs, to ensure reliable population data. The Registration Associate also supports staff supervision, data quality control, and the improvement of registration tools and procedures, while upholding data protection standards, fraud mitigation and promoting access to services for forcibly displaced and stateless persons.
What You Will Do
Conduct interviews including litigation-style status determination interviews.
Manage complex identity and documentation cases.
Maintain accurate and secure registration records while upholding data protection standards.
Coordinate with internal teams — Protection, Programme, Data Management, IT, and Information Management — and external stakeholders including government partners and NGOs.
Support staff supervision and improve registration tools and procedures.
Contribute to fraud mitigation and ensure equitable access to services for displaced populations.
Participate in data quality control and process improvement initiatives.
Provide guidance on registration standards and best practices to team members.
What We Are Looking For
3 years of relevant experience with a High School Diploma, or 2 years with a Bachelor’s degree.
Strong computer skills, particularly in data management.
Excellent interviewing and drafting skills.
Experience in planning and reporting on registration activities.
Ability to manage multiple tasks in a fast-paced environment.
Training in basic principles of international protection (required).
Field experience in humanitarian contexts is desirable.
Proficiency in English (required).
Familiarity with refugee systems and data management tools is an advantage.
Commitment to continuous learning and teamwork in a multicultural environment.
Apply now to be part of a mission that transforms lives — and help shape the future of humanitarian response in one of the world’s most critical displacement contexts.