Lithia & Driveway · L0105 Lithia Home Office, United States
Join Lithia & Driveway’s high-performing team to ensure seamless vendor payments and accurate financial processing across hundreds of store locations. This role is critical to maintaining transparent, convenient customer experiences by ensuring timely and correct invoice handling and vendor relationships.
About the Role
At Lithia & Driveway (NYSE: LAD), we empower our customers with simple, transparent, and convenient vehicle ownership experiences through our retail model that includes Driveway, DFC, and GreenCars. As an Accounts Payable Administrator, you’ll play a vital role in ensuring accurate and timely payments to vendors while maintaining strong vendor relationships. You’ll operate independently within our systems, reconcile statements, resolve disputes, and proactively communicate with supervisors and vendors. We value entrepreneurial leadership, a growth mindset, and a team-oriented culture that champions customer service and operational excellence. Ideal candidates are detail-oriented, adaptable, and committed to delivering exceptional service in a dynamic, fast-paced environment.
What You Will Do
Independently operate required systems to process invoices through the workflow.
Administer assigned stores and queues.
Verify, enter and/or correct applicable invoice attributes through the workflow.
Reconcile vendor statements and maintain strong vendor relationships.
Ensure accurate invoice processing and timely expense allocation and vendor payments.
Resolve incorrect payment allocations and account disputes to ensure ongoing purchase ability.
Contact vendors to obtain payment for outstanding credit balances.
Identify "Special Processing" and/or "Statement" Invoices.
Assist with department projects and provide other information as needed.
Proactively track "Vital Services" invoices to ensure services continue uninterrupted.
Provide prompt and friendly customer service to vendors and stores.
Proactively communicate with your supervisor about errors, unusual items, proposed solutions, and process improvement opportunities.
Inform supervisor of excessive, undemanding or unbalanced workload.
What We Are Looking For
Detail oriented with strong organizational skills
Proficiency in Microsoft Office Suite, especially Excel
Excellent communication skills both written and oral
Critical thinker, active listener and effective time manager
A team player who is focused on providing exemplary customer service
Flexible and able to adapt to changing priorities, delays, or unexpected events in the workplace and/or in job responsibilities and expectations. Sense of urgency
Ability to operate in a confidential, professional, positive team atmosphere
Ability to work independently and as part of a team
1–2 years previous accounts payable experience
Previous customer service experience
High School graduate or equivalent
Nice to Have
Associates or Bachelors degree
Apply now to join a company that champions entrepreneurial leadership and growth powered by people. We offer a comprehensive benefits package including medical, dental, vision, paid holidays, PTO, disability, life insurance, 401(k), employee stock purchase plan, Lithia Learning Center, vehicle purchase discounts, and wellness programs.