Gartner, Inc. · NYSE:IT, USA
Join our team at Gartner as a Senior Director Analyst. As a leader within our Business and Technology Insights (BTI) group, you will shape Gartner’s point of view for the market and establish yourself as a credible and influential voice at local, regional, and global levels.
About the Role
We’re seeking a Senior Director who is a recognized authority in post‑sales customer service and support, with deep expertise in customer experience, renewal and repurchase strategies, service monetization, and customer value creation / enhancement / realization.
What You Will Do
Shape Gartner’s point of view for the market and establish yourself as a credible and influential voice at local, regional, and global levels.
Lead our Business and Technology Insights (BTI) group to drive business growth and innovation.