Alpaca · United States
As an Senior Fullstack Engineer, you will embed directly within brokerage operations functions to systematically eliminate manual work and replace it with durable, auditable software systems. You start by immersing yourself in operational workflows: observing, documenting, and deeply understanding processes end-to-end before designing solutions. Every recurring manual process is treated as a system defect, and every fix you ship is measured by its real-world impact on efficiency and reliability. You will work closely with licensed brokerage staff, domain experts, and platform engineers to build automations and tooling that allow Alpaca’s operations to scale globally without scaling headcount linearly. The ideal candidate is equally comfortable shadowing an operational process and architecting the backend service that replaces it. Things You Get To Do Design, build, test, deploy, and monitor production automations and UIs that remove manual steps and reduce operation time. Partner with frontend engineers to productize ops tooling so global teams can run functions with predictable staffing. Execute operational procedures to surface painful manual processes prior to automation. Instrument and report baseline and outcome metrics (MTTC, manual-steps removed, queue sizes, ops satisfaction) and iterate based on measured impact. Produce Platform Opportunity Briefs / RFCs for higher-level platform tooling and automations Collaborate with licensed BD leadership, Compliance, and Security to build auditable, safe automations with role-based access and clear runbooks. Own the full lifecycle of the systems you build, including automated deployment (CI/CD with tools like ArgoCD and Terraform), proactive monitoring, On-call support rotations and incident response, following a you build it, you run it philosophy. Build systems with auditability, traceability, and data lineage as a first-class concern to ensure transparency for our auditors and regulators.