Medical Assistant

International Rescue Committee · Camp 2E, Cox's Bazar, Bangladesh, Bangladesh

The International Rescue Committee (IRC) is seeking a Medical Assistant to support primary healthcare activities in the Rohingya Refugee Camp and host community. The role involves delivering high-quality emergency and primary healthcare services, including child health and sexual and reproductive healthcare. The Medical Assistant will work under the supervision of a Medical Doctor, providing clinical care, health promotion, and patient counseling. This position requires strong communication skills and the ability to work in challenging environments.

Candidate Requirements:

• At least 2 years of clinical experience in emergency and primary healthcare

• Registered with local Nursing/Paramedic Council

• Medical Assistant degree from a reputed institution

• Ability to lead and train medical staff

• Excellent communication skills

• Ability to work under pressure

• Experience in sexual gender-based violence care (desirable)

Since 2017, IRC has supported Rohingya Refugees and Bangladeshi nationalities communities in Cox's Bazar, Khulna, Barisal, and Chittagong with integrated services. The organization also addresses climate change impacts by building resilience and promoting economic recovery, education, and protection.

Purpose of the Role

The MA is a member of the IRC health team and will be responsible for supporting the implementation of the IRC’s primary healthcare activities in the Rohingya Refugee Camp/host community. Medical Assistant will ensure the delivery of high-quality emergency and primary healthcare activities to the local catchment population including child health and sexual and reproductive healthcare services.

Under the supervision of the Medical Doctor and in conjunction with other healthcare staff, the MA will be responsible for the delivery of basic medical care, and in particular:

• Apply knowledge and skills to the prevention, diagnosis, and treatment of emergency and primary healthcare problems, ensuring appropriate patient triage and referral as needed,

• Provide health promotion and counseling to patients and caregivers,

• Ensure emergency and primary healthcare services are implemented in conformity with relevant Ministry of health or international guidelines,

• Ensure timely and accurate recording of patient information and consultations in relevant patients registers and facilitate the timely submission of required health reports.

Workstation : Camp 2E

Reports to: Clinical SRH Manager

Contract Length: 10th April 2027 (Maternity Coverage)

Highlights of Key Responsibilities

Clinical Care:

Under the supervision of medical doctors, the medical assistant will provide direct clinical care, working closely with the other clinical staff to ensure the delivery of high-quality emergency and primary healthcare services.

Perform triage, screening, and assessment of patients.

Provision of inpatient and outpatient treatment (where possible), ensuring medications are given to patients as prescribed by the Medical Doctor.

Delivery of hygiene promotion, health education, and patient/caregiver counseling.

Ensure adherence to infection prevention and control measures.

Ensure accurate recording of information in the clinic registers, and timely completion of summary reports.

Ensure clinical areas are appropriately stocked with essential equipment and supplies. Ensure patient confidentiality is respected, and that all consultations are conducted in a dignified and respectful manner.

Staff Supervision & Development:

Maintain open and professional relations with team members, promoting a strong team spirit and providing guidance to enable staff to successfully perform in their positions.

Provide leadership and training to medical staff.

Experience in sexual gender-based violence care (desirable)

Standard of Professional Conduct:

The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality. In accordance with these values the IRC operates and enforces policies on Safeguarding (including PSEAH, Adult Safeguarding and Child Safeguarding), Anti Workplace Harassment, Fiscal Integrity, and Anti Retaliation.

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct . Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding , Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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