IT SaaS Administrator

Apptronik · Austin, TX, USA, USA

Apptronik is seeking an experienced IT SaaS Administrator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our software applications and infrastructure.

About the Role

Provide exceptional support to internal teams and stakeholders on all aspects of software application usage and administration.

Collaborate with cross-functional teams to identify and implement process improvements, ensuring seamless integration between systems and processes.

Responsibilities

Administer and maintain Microsoft 365 services, including user management, security, and compliance.

Manage Google Workspace administration, including user setup, group management, and access control.

Configure and troubleshoot Salesforce instances for optimal performance and data integrity.

Develop and implement processes to ensure data consistency and accuracy across all systems.

Collaborate with IT teams to resolve technical issues and implement new technologies.

What We Are Looking For

Strong understanding of SaaS applications, including Microsoft 365, Google Workspace, and Salesforce.

Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

Proven experience in IT administration, with a focus on software application management.

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