Cayuse · USA
About the Role
This Senior Network & Computer Systems Administrator role is an exciting opportunity to join our team and contribute to our mission of delivering innovative solutions that meet customer needs. As a key member of our team, you will be responsible for providing advanced technical assistance to end-users across various hardware and software environments.
Responsibilities
Serve as the primary point of contact for local server, network, and telecommunications repair activities supporting District infrastructure components.
Administer, manage, and maintain current and future Microsoft (MS) Windows Server operating systems across both physical and virtual environments.
Support hardware and software technology refresh efforts, ensuring compliance with established milestones while coordinating with application owners to minimize operational disruption.
Adhere to established change management principles and procedures on a daily basis, including drafting formal Change Requests and obtaining required approvals.
Assist with storage and data management activities, with a specific focus on file and folder permission administration.
Implement applicable DISA Security Technical Implementation Guides (STIGs) and remediate identified security vulnerabilities.
Support the operational transition of enterprise solutions into the production environment, ensuring stability and continuity of services.
Work Remedy incident and service request tickets, providing initial triage and analysis of complex issues prior to escalation or resolution.