Talkiatry · United States
About the company
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care.
Role Overview
This role is remote within the United States. You will work on emerging AI experiences, but we don’t expect candidates to have spent years designing AI products. Genuine enthusiasm for the space, strong foundational product-design skills, and evidence that you can thoughtfully tackle unfamiliar interaction problems matter more than having a particular AI job title on your résumé.
Required Skills
7+ years of product design experience, including experience owning complex digital products from discovery through implementation and iteration
A portfolio that demonstrates strong product thinking, interaction design, and exceptional visual/UI craft
Strong experience designing rich web and native mobile products
Experience operating with a high degree of autonomy and leading design within ambiguous or zero-to-one product spaces
Experience designing products where trust and transparency are critical to the user experience
Strong systems thinking and the ability to design individual experiences while considering the broader product ecosystem
Deep understanding of interaction design, information architecture, visual hierarchy, typography, layout, and responsive interface design
Strong user research skills with the ability to independently plan and conduct user research, usability testing, and synthesize insights to inform design decisions
Experience creating and evolving scalable design systems, or a strong point of view on how systems can improve both product quality and team velocity
Strong prototyping skills and the ability to communicate complex interactions before they are fully built
Experience collaborating closely with product managers and engineers and contributing meaningfully to product strategy, not just execution
Strong communication and storytelling skills, including the ability to explain design rationale, facilitate productive critique, and influence senior cross-functional partners
Curiosity about emerging technologies and a willingness to learn through experimentation when established design patterns do not yet exist
Nice-to-Have Skills
Experience designing conversational interfaces, chat-based products, voice experiences, or AI assistants
Experience designing products powered by AI, machine learning, or large language models
Experience establishing interaction patterns for emerging technologies where best practices are still being defined
Experience in healthcare or regulated industries
Experience helping establish or significantly evolve the visual language of a product or design system
Experience designing patient-facing or consumer health products
Why Talkiatry's Product Team
Make a meaningful impact: Help build products designed to expand access to high-quality mental health care and improve the patient experience.
Work across the product portfolio: Move between AI-powered experiences, core patient flows, and design system work, with variety and strategic influence across multiple product areas.
Shape an emerging product space: Work at the intersection of mental health, product design, and AI, where many of the interaction patterns have yet to be invented.
Join a talented, collaborative team: Work alongside experienced people across design, product, engineering, clinical care, and operations who are motivated by a shared mission.
Lead design system evolution: Play a central role in modernizing our design system, raising craft standards, and shaping how Product Design grows at Talkiatry.
Work remotely: This role is remote within the United States.
Benefits
Talkiatry offers medical, dental, and vision coverage, a 401(k) with company match, generous paid time off and company holidays, paid parental leave, and additional employee benefits.
Company Values
Keep growing: Develop new skills and expand your impact as Talkiatry and the Product Design organization continue to grow.
It all comes back to care: We're a mental health company, and the well-being of our patients, providers, and team informs how we work.
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