Medallia
We are seeking a hands-on Senior Platform Software Engineer with experience operating streaming and event-driven platforms at scale. As a key member of the Platform Services team, you will help ensure the availability, reliability, and scalability of Kafka, Flink, Debezium, and Apicurio.
Operate and maintain Kafka, Flink, Debezium, and Apicurio platforms.
Manage Kafka brokers, partitions, replication, ISR health, consumer groups, upgrades, and recovery.
Troubleshoot producer, consumer, networking, authentication, serialization, and consumer-lag issues.
Operate Flink runtime components and jobs, including checkpoints, savepoints, state, scaling, and recovery.
Manage Debezium connector lifecycle, offsets, snapshots, failures, and schema changes.
Support schema evolution and compatibility through Apicurio Registry.
Lead production incident triage, root-cause analysis, and performance tuning.
Review event-driven architectures and recommend reliable and scalable platform patterns.
Build automation, observability, alerts, documentation, and operational playbooks.
Participate in a periodic on-call rotation to maintain 24/7 reliability and performance of production services.
Candidates based in the Buenos Aires vicinity will be prioritized as this role is Hybrid, 3 days per week onsite.