Advanced Customer Support Technician

General Dynamics Mission Systems · USA

Developing mission-critical systems that help keep people safe is what we do. At General Dynamics Mission Systems, you’ll be part of the team that helps heroes make a true impact.

About the Role

The Advanced Customer Support Technician will screen, refer and diagnose internal inquiries and work requests as they relate to the maintenance of personal computers and related systems.

Responsibilities

Developing mission-critical systems that help keep people safe is what we do.

Apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers’ missions in cyber, RF, undersea, interstellar and everything in between.

With the ability to influence others while demonstrating superior communication and collaboration skills, the Advanced Customer Support Technician will screen, refer and diagnose internal inquiries and work requests as they relate to the maintenance of personal computers and related systems.

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