Public Job Hunters · United Kingdom
We are seeking a Welfare Benefits Advisor to join our Customer Income Team in Bristol. As a key member of the team, you will provide budgeting and welfare benefit advice to our customers.
About the Role
This is a hybrid working role with a minimum of 2 days per week in the office.
Provide budgeting and welfare benefit advice to our customers.
Complete Income and Expenditure statements, give budgeting advice, benefit & grant applications, and signposting for additional support.
What We Are Looking For
An up-to-date working knowledge of the benefits system.
Experience of supporting customers to complete statements and applications.
The ability to work with internal and external partners to achieve the best outcome for the customer.
Experience of supporting vulnerable customers with kindness and empathy.
Effective decision-making skills, a diplomatic and confidential approach and the ability to prioritise a busy workload.