ADA Australia · Geebung, Brisbane & Gold Coast, Australia
Join ADA Australia as an Administration Officer to support the rights and wellbeing of older people and people with disability across Queensland. This part-time, varied role offers meaningful impact, flexible work, and professional growth in a purpose-driven, inclusive not-for-profit environment.
About the Role
As an Administration Officer, you’ll provide administrative, customer service and business support across the organisation. You’ll be one of the first points of contact for ADA Australia, creating positive experiences for clients, visitors, employees and community members while ensuring smooth day-to-day operations.
What You Will Do
Provide administrative support including correspondence, reports, mailouts and organisational documentation.
Maintain accurate records, databases and filing systems.
Assist with incoming telephone, email and face-to-face enquiries.
Provide backup reception support and deliver excellent customer service.
Support the coordination of office resources, organisational vehicles and business operations.
Assist with meetings, training events, travel bookings and other organisational activities.
Contribute to quality improvement initiatives, audits and organisational projects.
What We Are Looking For
Relevant qualifications and/or experience in administration, reception or customer service.
Strong verbal and written communication skills, including a professional telephone manner.
Excellent organisational and time management skills.
Experience maintaining records, databases and administrative systems.
Proficiency in Microsoft Office 365 and the ability to learn new systems.
Strong attention to detail, professionalism and confidentiality.
Ability to work both independently and collaboratively within a team.
Nice to Have
Experience working in a not-for-profit, community services, health, aged care or disability services environment.
Benefits
Flexible part-time hours, meaningful impact in a mission-driven organisation, professional development opportunities, and a supportive, inclusive team environment.
If you’re passionate about supporting vulnerable communities and thrive in a dynamic, purpose-driven role, we’d love to hear from you. Apply today to join our team and make a real difference.