Square · Atlanta, GA, United States
The Role
The Strategic Account Manager is responsible for managing relationships with key Food & Beverage sellers, driving revenue growth through account management, providing technical solutions, and collaborating with cross-functional teams.
Summary Generated by Built In
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outdated products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
Why Work With Us
We’re working to find new and better ways to help businesses succeed, and we’re looking for people like you to help shape tomorrow at Square.
Responsibilities
- Manage relationships with key Food & Beverage sellers
- Drive revenue growth through account management
- Provide technical solutions
- Collaborate with cross-functional teams
Required Skills
- 5+ years of relevant Account Management experience
- Experience managing, retaining, and growing a book of business
- Consistent over-performance on key sales or customer success metrics
- Remarkable discovery skills with customers
- A technical solutioning framework including requirements gathering
- Proven experience managing multiple projects with engineering, product, and finance teams
- Contract and pricing negotiation experience with senior stakeholders
- Excellent written and verbal communication skills
- Creative problem-solving capabilities
Nice to Have Skills
- Restaurant and/or F&B Technology experience
Compensation & Benefits
Healthcare Strength: Health coverage is described as comprehensive, with medical, dental, and vision options alongside Lyra mental-health support, an EAP, and wellness allowances.
Parental & Family Support: Paid parental leave is presented as up to 16 weeks for birth, adoption, or foster care, with additional family-planning resources highlighted.
Equity Value & Accessibility: Equity grants and an ESPP advertised at a 15% or greater discount provide accessible ownership opportunities.
Work Environment
Hybrid Workspace: Employees engage in a combination of remote and on-site work. Many of our jobs can be performed from where you feel most creative and productive. Typical time on-site: Flexible.
Locations
Atlanta, GA
Auckland, NZ
Boston, MA
Boulder, CO
Chicago, IL
Chisinau, MD
Dublin, IE
London, GB
Los Angeles, CA
Melbourne, Victoria
New York, NY
Oakland, CA
Saint Louis, MO
Salt Lake City, UT
San Francisco, CA
Scottsdale, AZ
Seattle, WA
Toronto, Ontario
Application Note
Not Eligible: You are not eligible to apply because your location does not meet the criteria for this role.
Apply Instructions: Send resume to
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