Lighthouse · USA
Join Lighthouse, the leading AI platform for commercial strategy in hospitality. As a Product Support Specialist, you will be the face of Lighthouse for our customers, building relationships and ensuring they get the most value from our products.
About the Role
You will be an experience-maker, entrusted with building relationships and ensuring our customers get the most value from our products.
You will advise and guide a wide array of clients, helping them map their business needs to our solutions and transforming their operations through the power of Lighthouse.
What We Are Looking For
Proven experience in a customer support role, ideally with a technical background.
Effective and empathetic communicator with exceptional written and verbal skills in English.
Driven self-starter who takes initiative to solve problems proactively.
Tech-savvy and proficient with modern support tools and software, including Google Apps.