Altarum · United States, United States
Altarum’s Public Health Technology division builds and operates the data systems that state health departments rely on to protect their communities — disease surveillance, vital records, health data exchange, and data quality infrastructure.
About the Role
We are looking for a Senior Director, Delivery & Operations to lead our state project portfolio. This is a leadership role at an inflection point — the division is growing, the market opportunity is significant, and the right person will have real ownership over how we deliver, how we scale, and how we develop our team.
What You Will Do
Own contribution margin performance across the state project portfolio. Manage utilization, burn rates, and forecast accuracy in partnership with finance.
Ensure consistent, on-time, on-budget delivery across all state projects. Establish and maintain project governance including risk management, escalation protocols, quality assurance, and standardized PM/agile methodology.
Serve as the senior client relationship owner for state accounts. Drive organic growth through strategic account planning, cross-sell and expansion conversations, and proactive identification of follow-on opportunities.
Manage and develop a cross-functional delivery team including delivery managers, project managers, software engineers, interoperability analysts, and QA engineers. Maintain a forward-looking 60–90 day resourcing outlook.
Standardize delivery processes, reporting, estimating, and agile practices across the portfolio. Build repeatable operational practices that support PHT’s growth and scaling objectives.