Assistant Shop Manager

Shooting Star Children’s Hospices · Teddington Shop, 8QZ TW11, United Kingdom

Your key purpose will be to have the responsibility for running a shop that raises funds for the organisation while also delivering a positive experience for customers, donors and volunteers. This role blends retail management, people leadership and charity governance.

This role requires experience of charity retail, preferrable in a supporting or managerial role.

You will have an ability for resilience and being adaptable, showing a commercial awareness whilst reflecting the charities ethics.

You will need to show you are fair, patient and empathetic leader.

There may occasionally be opportunities to support other nearby stores for holiday or sickness cover, but this would be discussed and agreed in advance.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

27 days plus Bank Holidays rising with length of service

2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

Generous sick pay scheme

Enhanced maternity, adoption, and paternity leave pay

Flexible working arrangements

Death in service benefits

Reimbursed professional membership fees

Eye care

Employee referral scheme

Blue Light discount card

Health and wellbeing

Employee Assistance Programme

Occupational Health

Mindfulness sessions

Mental Health First Aiders

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Anticipated Closing Date : 18/09/2026

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